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TERMS OF USE & PRIVACY POLICY AGREEMENT

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Last Updated: September 1, 2026

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Please read this Terms of Use Agreement completely before using www.thelivingacts.com, which is owned and operated by The Living Acts LLC. This Agreement documents the legally binding terms and conditions attached to the use of www.thelivingacts.com.

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By accessing or using www.thelivingacts.com, viewing or browsing the site, purchasing consulting services, or executing diagnostic agreements, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you must discontinue use of this website immediately.

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1. Overview & Service Scope

The terms “we,” “us,” and “our” refer to The Living Acts LLC. The terms “website” or “site” refer to www.thelivingacts.com. The terms “user,” “you,” and “your” refer to website visitors, corporate clients, consulting clients, and any other users of the site.

The services provided by The Living Acts LLC include B2B consulting, AI systems engineering, sales diagnostics, strategic business advisory, online training programs, and related digital resources (collectively referred to as the “Service”).

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To access and use this website or engage our consulting services, you must be at least 18 years of age and possess the legal power and authority to enter into binding business contracts.

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2. Professional Consulting & Earnings Disclaimer

B2B Advisory Purpose Only: Content, diagnostics, and materials on this website are provided strictly for business optimization, educational, and advisory purposes. Our consulting services do not constitute legal, tax, accounting, or formal regulatory advice.

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No Revenue or Outcome Guarantees: While our strategies, diagnostics, and systems are designed to optimize business performance, The Living Acts LLC makes no guarantees regarding revenue growth, sales conversions, or specific client outcomes. Business results depend on client implementation, market factors, and execution. Case studies, testimonials, and past client metrics reflect individual experiences and do not guarantee future performance. You accept full responsibility for the implementation and business decisions made within your organization.

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3. Client Engagements & Payment Terms

  • Consulting Fees: Fees for diagnostics, audits, and ongoing retainer or strategic services are set forth at checkout or in client engagement agreements. All fees are non-refundable once consulting deliverables or diagnostic sessions have been initiated.

  • Scheduling & Delivery: Scheduled 1-on-1 diagnostic sessions, audits, or strategic reviews must be rescheduled at least 24 hours in advance. Failure to attend without proper notice may result in forfeiture of the session fee.

 

4. Intellectual Property & Proprietary Frameworks

The Living Acts LLC retains sole and exclusive ownership of all proprietary frameworks, sales diagnostic tools, AI prompts, audit templates, strategy decks, website copy, audio/video resources, and downloadable materials provided on this Site or during consulting engagements.

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Purchasing a service grants you (or your business entity) a limited, non-exclusive, non-transferable license to use our frameworks internally for your business operations. You may not white-label, resell, distribute, or publicly reproduce our proprietary consulting materials, systems, or frameworks to third parties without express written authorization.

 

5. Permitted Use of the Site

You agree to use this Site for lawful business purposes only. You are strictly prohibited from using any feature of this Site to:

  • Transmit defamatory, harassing, or unlawful content;

  • Distribute unsolicited commercial solicitations, spam, or malicious software;

  • Attempt to reverse-engineer, scrape, or extract source code or AI frameworks from the Site; or

  • Impersonate another business entity or user.

 

6. Disclaimer of Warranties

THE SITE, ITS CONTENTS, STRATEGIC MATERIALS, AND CONSULTING RESOURCES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

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WE DO NOT GUARANTEE THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS OR VIRUSES. YOU ASSUME SOLE RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY DIGITAL TOOLS ACCESSED THROUGH IT.

 

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE LIVING ACTS LLC, ITS OFFICERS, DIRECTORS, CONSULTANTS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES.

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THIS INCLUDES, WITHOUT LIMITATION, LOSS OF REVENUE, LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, OR DAMAGE TO BRAND REPUTATION ARISING OUT OF YOUR USE OF OUR ADVISORY SERVICES OR WEBSITE. OUR TOTAL CUMULATIVE LIABILITY UNDER ANY CLAIM SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO THE LIVING ACTS LLC FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

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8. Indemnification

You agree to defend, indemnify, and hold harmless The Living Acts LLC, its officers, directors, employees, contractors, and agents from and against any and all claims, liabilities, losses, costs, or legal expenses (including attorney fees) resulting from your business decisions, breach of this Agreement, or misuse of our consulting deliverables and website.

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9. Controlling Law & Mandatory Jurisdiction

This Agreement shall be governed by, construed, and enforced in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles.

In the event of any legal dispute arising out of or relating to this Agreement, the Site, or our consulting services, you agree that exclusive jurisdiction and venue shall lie in the state or federal courts located in Shelby County, Tennessee.

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10. Modifications & Termination

  • Modifications: We reserve the right to modify these Terms at any time. Continued use of the Site or our consulting services following posted changes constitutes acceptance of the updated terms.

  • Termination: We reserve the right to terminate client access to online portals, tools, or website features immediately upon breach of these Terms.

 

PRIVACY POLICY

The Living Acts LLC respects business confidentiality and individual data privacy.

1. Information Collection

  • Business & Personal Information: We collect names, business email addresses, company details, phone numbers, and payment details submitted when booking consultations, purchasing diagnostics, or filling out audit questionnaires.

  • Operational Data: Diagnostic assessments may collect operational data regarding your sales processes and tech stack to deliver advisory services.

 

2. Use of Information

Data collected is strictly used to:

  • Deliver consulting services, diagnostics, and strategic recommendations;

  • Process payments via encrypted merchant processors;

  • Communicate updates, invoices, and relevant strategic insights (you may unsubscribe at any time).

 

3. Payment Structures, Cancellation & No-Refund Policy

  • Payment & Retainers: All consulting packages, diagnostic audits, and retainer services must be paid in full at the time of purchase or according to the explicit payment schedule set forth in your invoice or engagement agreement. Services will not commence until initial payment cleared.

  • Strict No-Refund Policy: All sales are final. Due to the immediate allocation of expert time, custom strategic analysis, and direct access to our proprietary intellectual property, The Living Acts LLC does not offer refunds, partial refunds, or prorated returns for any digital products, diagnostic audits, or consulting services once purchased.

  • Chargeback & Dispute Waiver: By purchasing our services, you acknowledge and agree that the services delivered (including diagnostic calls, custom audits, and strategic reports) are intangible business advisory deliverables. You explicitly waive the right to file a payment dispute or chargeback with your financial institution or credit card provider. In the event of an unauthorized or fraudulent chargeback claim, you agree to reimburse The Living Acts LLC for all collection costs, administrative fees, and legal expenses incurred to defend the dispute.

  • Rescheduling & Missed Sessions: Scheduled 1-on-1 diagnostic sessions or strategic reviews must be rescheduled at least 24 hours prior to the scheduled time via our booking portal. Sessions missed or canceled with less than 24 hours' notice will be forfeited without a refund or rebooking credit.

  • Late Payments & Payment Plans: If you are enrolled in an authorized payment plan and a payment fails or becomes past due, access to consulting calls, proprietary materials, and deliverables will be suspended immediately until the balance is brought current. Accounts remaining past due beyond 15 days may be referred to collections.

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4. Confidentiality & Third-Party Sharing

We treat all non-public business operational data provided during consulting engagements as confidential information. We do not sell, rent, or trade your personal or corporate data to third parties. Data is shared only with trusted sub-processors (e.g., calendar scheduling apps, secure payment gateways) necessary to execute our services.

 

Contact Information

For questions regarding these Terms of Use or Privacy Policy, please contact:

The Living Acts LLC

Owner / Managing Director: Jacqueline T. Hill

Email: jacquelinethill@thelivingacts.com

Website: www.thelivingacts.com

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